Most backlogs are sorted by who asked loudest.
A vote count rewards the customer who mentioned something eighty times over the eight different companies who mentioned it once. A single score asks you to trust a number you can’t see inside. And the rank never tells you whether a priority is climbing or already fading. So the backlog becomes an argument, settled by whoever is most senior in the room.
Circuit ranks differently. The number reflects how many companies are asking, the reasoning behind every rank is one click away, and each priority carries its direction over time. The list isn’t an opinion — it’s the evidence.
From raw signal to ranked priority, in under a minute.
Every piece of feedback runs the same pipeline before it reaches the list.
Each signal is sorted into bug, feature, improvement or praise — with no tagging rules.
Volume, urgency, revenue impact, positive sentiment, negative sentiment and feature demand combine into one rank.
Circuit counts distinct companies, not raw mentions, so the volume number means what you think it means.
A focus lens weights the six dimensions for what you’re chasing this quarter. Switch the lens, the order changes.
Rename once. The system reshapes.
A priority score is usually a number you’re asked to trust, and a tag is a label you have to manage on your own. Circuit shows the reasoning behind every rank, splits praise from complaints, and treats every correction you make as training data the system keeps.
Rename a theme once and Circuit re-clusters the linked feedback, rewrites the brief, and remembers the change for next time. One correction, lasting effect.
Click any row to see its urgency, revenue, sentiment and competitor mentions on a five-point scale, with the active focus dimension highlighted. You see why something ranks where it does.
“Eight accounts” means eight different companies — signal strength, not a vote count. One loud customer can’t push their request up the list by repeating it.
Praise and bug reports about the same feature cluster separately, so the volume number reflects real demand instead of averaging love and complaints into one figure.
A lens re-weights the list. It doesn’t filter it.
The six scoring dimensions stay the same; the lens changes how much each one counts.
Weights volume and feature demand — what brings more users in.
Weights revenue impact and enterprise accounts — what protects and grows the money.
Weights negative sentiment and urgency — what’s putting accounts at risk.
Weights positive sentiment — what your happiest customers want more of.
Weights bugs and urgency — what’s breaking, and how badly.
Weights feature demand and competitor mentions — where the gaps are.
Switch lens and the list re-sorts from data Circuit already holds. Circuit also learns which lens you use most and makes it the default.
The rest of the ranking.
User Growth, Revenue Growth, Improve Retention, Improve Delight, Bug Fixes & Quality, or New Features. Each re-ranks the same list in one click.
Each priority is marked emerging, active, accelerating, sustained, declining or gone quiet — so you know what to act on now. UI badges read “Accelerating”, “Emerging”, “Declining”, “Gone quiet”.
Filter by category, theme or status: ready, building or shipped.
A week-over-week change figure flags anything moving more than 10% — so you spot what’s accelerating before it becomes a fire.
Live data refreshes every 30 seconds, with a 6-hour sweep to catch anything missed.
Defer one to next quarter without deleting it. The reason and history are kept.
See how many distinct companies sit behind each priority, at a glance.
Personal data is stripped before any AI processing.
Asked and answered.
Six dimensions — volume, urgency, revenue, positive sentiment, negative sentiment and feature demand — combine into one score, weighted by the focus lens you’ve chosen. Every rank shows its reasoning when you click the row.
Volume counts mentions. Account spread counts distinct companies. Eight accounts asking once is a stronger signal than one account asking eighty times — and account spread is the number that reflects that.
Yes, in one click. Six focus lenses re-weight the list for different goals. The underlying data doesn’t move; only the weighting does.
Because “I love dark mode” and “dark mode is broken” are two different signals. Clustering them together would average praise and complaints into a number that means nothing.
Whether a priority is emerging, active, accelerating, sustained, declining or gone quiet. It’s the difference between “spec this now” and “archive this.”
No. It ranks the evidence and shows its reasoning. You still make the call — you’re just deciding from what your customers said, not from memory.