How Circuit works.

Five stages. One continuous loop. Gets sharper with every cycle.

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Five stages. One continuous loop.

Every piece of customer feedback flows through five stages, each running automatically. From raw signal to build-ready specs in minutes — the full feedback to spec pipeline. From specs to shipped features in days. And with every cycle, the loop gets sharper.

Feedback inCollectSmart prioritiesRankSpecs outGenerateShare backNotifyInstinct
01 · Feedback in

Signal from everywhere. Nothing lost.

Customer feedback lives in more places than anyone can manually track. Circuit connects to all of them — Slack, your widget, Google Sheets, CSV, transcripts, manual entry — and processes every item the moment it arrives.

The feedback doesn't wait for a review meeting. It's already scored before you open the app.

Every item is processed instantly:

  • Intent classified: bug, feature, improvement or praise
  • Urgency and sentiment scored, key customer quote extracted
  • PII stripped before any AI call

No manual tagging. No folders. No labels to maintain.

See all sources →Set up feedback sources →

Sources

Circuit SurfacesEmbed on any site
SlackPolled every 10 minutes
Google SheetsSmart column detection
CSVBulk import
TranscriptsCall and meeting notes
Manual entryCapture anything
APIBuild your own sources
02 · Smart priorities

Ranked by truth, not volume.

Similar feedback clusters into themes automatically. Each theme becomes a priority, scored across six dimensions. Enterprise customers weighted higher by default — revenue-weighted feedback prioritisation with no setup required.

Set a goal — growth, retention, quality — and every priority re-ranks to match. Switch lenses anytime. The list reflects what matters today, not what mattered when you last sat down to review it.

New feedback arrives and scores shift automatically. Trend indicators show what's rising. NEW badges flag what just emerged. The list is always current.

Review in five minutes, not five meetings.

Working with priorities →

6 scoring dimensions

VolumeHow many people asked
UrgencyHow pressing the need
Revenue impactRevenue behind the request
Positive sentimentEnthusiasm and demand
Negative sentimentFrustration and churn risk
Feature demandNew capability requests
03 · Specs out

Built from your codebase. Not a blank page.

This is where Circuit differs from every other tool in this space.

Connect GitHub and every spec knows how your team builds. These are codebase-aware product specs — file signatures, conventions from your .cursorrules or CLAUDE.md, testing patterns, open issues, recent commits. The result isn't a document. It's something your coding agent can act on immediately — real file paths, implementation context drawn from your actual repository, and done-when criteria that match how your team tests.

Specs flow to Cursor and Claude Code via MCP. No copy-paste. No context lost between insight and implementation.

Edit any section and Circuit preserves your changes on future regenerations. If the underlying need evolves, the spec is flagged for refresh.

Working with specs →
Five spec sections
1What to build
2Why it matters
3Customer voice
4Files to touch
5Done when

Nine GitHub signals Circuit reads

File signatures
Codebase conventions
Related open issues
Testing patterns
Directory structure
Tech stack
CI/CD config
README
Recent merged PRs

Gets sharper with every cycle.

Every ship teaches Circuit what to prioritise next. Memory tracks which segments your team weights, how you've decided before and what specs you sent to engineering. Each correction refines the model. Each shipped feature adds a data point.

After a few cycles, priorities surface faster. Specs reference the right files without prompting. The next decision is already close to made. That's not automation. That's product intelligence.

What is autonomous product intelligence? →

Every priority has a status so you can track what's queued, what's in progress and what shipped.

ReadyBuildingShippedShare back
04 · Share back

The customers who asked for it find out.

Mark a feature as shipped and Circuit emails every customer who asked for it — with their original feedback quoted back. A simple message: we built what you asked for.

Most products ship features and never tell the people who requested them. Circuit closes that gap automatically. No manual follow-up. No digging through old tickets to find who asked.

New feedback on shipped features flows in automatically. Where the response creates new signal, a V2 spec generates as new patterns emerge. The loop doesn't close. It restarts.

Share Back docs →

What happens after ship

1Feature marked shipped in Circuit
2Customers who asked notified automatically
3Original feedback quoted in the email
4New feedback on the shipped feature flows in
5V2 spec generated when new patterns emerge
05 · Instinct ↻

Circuit learns how you build.

Every decision teaches Circuit something. Which feedback categories matter to this product. Which customer segments drive revenue. How specs should read for this codebase. What urgency means for this team.

Instinct is the memory layer — accumulating from every import, every status change, every ship, every correction. The next priority list is sharper than the last. The next spec is more grounded than the one before.

The system compounds. Not because it was told to — because it watched how decisions were made and what happened next.

What Instinct learns from

Spec quality corrections
Build decisions and status changes
Shipping patterns and timing
Customer response data after share back
Domain vocabulary specific to this product
Which signals matter most for this team
See priorities from feedback in minutes.See pricing →Start free →

FAQ

Connect a source and the first batch processes in 15-20 minutes. After that, new feedback scores in real time. Most teams have a ranked backlog within the hour.
Connect GitHub. Circuit reads 9 signals — file signatures, .cursorrules, testing patterns, directory structure, open issues, recent PRs, tech stack, CI config and README. Every spec includes real file paths and follows your team's coding conventions. An AI product spec generator grounded in your codebase.
Yes. The Priority Engine scores across 6 lenses — volume, urgency, revenue impact, positive sentiment, negative sentiment and feature demand. Set a goal and every priority re-ranks to match. A feature prioritization framework that reflects what the team cares about today.
Mark it shipped. Circuit emails the customers who asked for it — their original feedback quoted back. New feedback on the same theme feeds a V2 spec automatically. The loop continues.

The circuit doesn't stop.
Neither does your product.

See your first priorities in minutes. Get your first codebase-grounded spec the same day.

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