Every channel, in one place.
Slack, support, sales calls, surveys, CSV, Reddit and an API. Circuit reads all of it in 16 languages and structures it automatically.
Add a survey anywhere in your product — NPS, PMF, or feedback on an AI feature. Responses are ranked in the same pipeline as every other source, not stored in a separate dashboard.
Upload a call from Zoom, Otter, Gong or Gemini. Circuit detects the speakers and company, then turns a 45-minute call into structured signals.
Explore Transcripts →One message often contains more than one thing. Circuit pulls up to five separate signals from a single message, so a bug and a feature request become two priorities, not one.
One ranked list, sorted by business impact.
Volume, urgency, revenue, sentiment and feature demand combine into a single rank. Change the goal and the list re-ranks instantly.
Circuit counts how many distinct companies raised each request. Eight accounts means eight companies — so one loud customer can’t skew the roadmap.
Click any row to see its urgency, revenue, sentiment and competitor mentions on a five-point scale. You see why something ranks where it does, instead of trusting a single score.
Praise and bug reports about the same feature are clustered separately. The volume number reflects real demand, not an average of love and complaints.
Every signal tied to a real account.
Click a priority to see who asked, how often, and what revenue they represent. Click a customer to see everything they’ve raised and everything you’ve shipped for them.
Circuit tracks how many times each account raised a request. Five mentions from Northwind means they’re blocked; one from another account means they noticed. You can tell urgent from incidental.
See every priority a customer raised, every spec shipped for them, and every transcript on file — in a single view, weighted by revenue band.
Even a name-only CSV row becomes a customer record. Circuit matches across four tiers — external ID, email, name, then create — so no feedback arrives unattached.
Surveys that know when to stop asking.
Five formats, four templates and a cadence engine that respects your customers’ attention. Responses land in the same ranked pipeline as every other source — not a separate dashboard.
Minimum days since signup, cool-down after response, wait after dismissal, wait after silent impression, lifetime ask cap, and cross-survey quiet period. Each tuned per template.
Showing one Circuit survey silences every other Circuit survey for that customer for a set window. No customer ever sees two of yours in a week.
Survey answers don’t sit in their own analytics. They cluster with Slack, transcripts, CSV imports and Reddit — under the same themes, ranked the same way.
Circuit gets sharper as you ship.
Feedback, priorities and customer records connect into one product intelligence graph. Rename a theme and the cluster regenerates, the brief updates, and Circuit remembers the change for next time. The longer it runs, the more accurate it gets.
Circuit remembers what you’ve shipped, what you’ve shared, and what’s still open — so future briefs land in context.
Explore Memory →Rename a theme and the cluster regenerates. The brief updates. Every linked signal re-anchors. No re-tagging.
Explore Priorities →When a priority ships, Circuit notifies every customer who asked — closing the loop they started.
Explore Share Back →Learn more about the Circuit Discovery suite.
Every channel into one pipeline — Slack, support, calls, surveys, CSV, Reddit, API — in 16 languages.
One ranked list, sorted by impact and re-weighted for your goal in a click.
Every signal tied to a real account: who asked, how often, what revenue.
NPS, CES, PMF and open-ended — clustered in the same pipeline as everything else.
Asked + answered.
What is product discovery?
Q1Figuring out what to build next, grounded in what customers are telling you. Continuous. Not a quarterly workshop, not gut ranking, not the highest-paid opinion in the room.
How is product discovery different from feedback management?
Q2Feedback management is the inbox: log it, tag it, route it. Product discovery is the answer to what to build next and why. Circuit does both — the collection is the floor, the priority list is the ceiling.
Do I need a researcher to do product discovery?
Q3No. Researchers go deep on specific questions. Product discovery is the continuous version: what everyone is saying, all the time. Circuit reads every channel, clusters by intent, ranks by business impact. Researchers stay valuable for the questions a graph can’t answer.
How long until I see a useful priority list?
Q4Minutes. Connect Slack, drop in a CSV, point Circuit at your support inbox. By morning you have priorities. The signal compounds the longer it runs.
Does Circuit replace gut judgment?
Q5No. It grounds it. The list shows the reasoning: which customers asked, what they said, what revenue band, where sentiment is trending. You still decide. You’re just deciding from evidence, not memory.
Discovery is available on all plans.
See pricing →