All plans include every integration, unlimited specs and the full AI pipeline.
What's a feedback item? Each piece of extracted feedback counts as one — a transcript that yields 20 feedback items uses 20 of your monthly total.
Need more feedback? $9 one-time top-up adds 100 items — available on Starter, Pro and Max.
Free plan needs no card. Paid plans are billed monthly.
Everything on every plan
Feedback in
All your channels, one place
- Every channel, one place — no new tools required. Circuit Surfaces, Slack, CSV, Google Sheets, API, manual entry.
- Paste transcripts directly. Otter, Fireflies, Grain, Whisper — customers who never fill out a form still get heard.
- Surface Analytics. See submission rates, drop-off and top themes across each surface type — Bubble, Embed, Banner, Thumbs, Trigger.
- Tag feedback by revenue band on import. Enterprise, Paid, Free — so the engine knows who's asking.
- Deduplication on every import. The same request from 10 customers counts as one signal.
Smart priorities
Ranked by what matters
- Know what to build next without a meeting. Six scoring dimensions — volume, urgency, revenue impact, sentiment, recency, feature demand. See how it works →
- Switch between Growth, Retention and Quality anytime. Rankings update instantly.
- Website-aware classification. Circuit uses your own product vocabulary to group and label feedback correctly — not generic categories.
- Competitor Watch. Surfaces when customers name competitors and what they're saying.
Specs out
Specs that know your codebase
- Codebase-aware product specs with 5 sections: What to Build, Why It Matters, Customer Voice, Files to Touch, Done When.
- Real file paths from your GitHub repo. Naming conventions, recent commits, open issues — not abstract guidance.
- Pull specs from Cursor or Claude Code via MCP. circuit.priorities circuit.spec circuit.ask circuit.act — no copy-paste, no context switching.
- V2 specs generated automatically after shipping. New feedback on that feature starts a new cycle.
- Versioning and section-aware refresh. Every edit saved. Your changes preserved when specs regenerate.
Share back
Customers know you listened
- Customers get an email when their request ships — their original words quoted back.
- Returning visitors see a widget banner. No extra setup.
- Webhooks to Slack, Linear, GitHub or PagerDuty on any status change. Test mode to verify before automations run.
Instinct
Learns as you ship
- Memory. Learns your team's vocabulary, which segments matter and how you decide — gets sharper with every ship and correction.
- Ask Circuit anything about your feedback, priorities or specs. Semantic search finds meaning, not just keywords — "slow" finds "performance," "latency," "loading."
Foundation
Secure, fast, ready
- Two roles: Owner and Editor. Owners handle billing, settings and security. Editors generate specs, import feedback and manage integrations.
- 30-day activity log — every import, spec generation, status change and ship. Live processing view so you can watch each stage complete.
- PII stripped before any AI call. Two-factor authentication with recovery codes.
- Data export at any time — CSV and JSON, GDPR Article 15 and 20 compliant.
- REST API for custom integrations, automations and webhooks.
Need more?
For teams that need more than 4,500 feedback items per month, 10+ seats or custom terms: book a call →
FAQ
No. Free plan, no card needed. Starter, Pro and Max require a card — cancel anytime.
Yes. Upgrade or downgrade at any time — changes take effect at the start of your next billing period. Downgrading to Free is always available.
Every priority generates a spec. There's no cap — generate, regenerate and edit as many times as you need. Specs are included on every plan.
The main difference is feedback volume per month and team size. All plans include every integration, unlimited specs and the full AI pipeline. Free is for solo exploration. Starter fits solo founders. Pro fits small product teams. Max fits larger orgs or teams with multiple products.
No. GitHub context makes specs more specific (real file paths, tech stack awareness), but Circuit works without it.
Each piece of customer feedback: a widget submission, a Slack message, a CSV row, a manual entry. Duplicates are removed on import and don't count.
A team member who can edit priorities, generate specs, export them and configure integrations.
On paid plans (Starter, Pro, Max): top up ($9 for 100 items) to process them now, or they'll carry forward and process automatically when your next monthly plan starts. On the Free plan, upgrade to a paid plan to continue processing. Existing priorities and specs remain accessible in the meantime.
Data is retained for 30 days after cancellation. Reactivate within that window and everything is where you left it. After 30 days, all data is permanently deleted.
Free plan. No card required. Priorities in minutes.
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