Integration · Feedback in

A 45-minute call becomes 12 structured signals.

Upload a transcript from Otter, Fireflies, Whisper or Gemini. Circuit detects the speakers, the company, the date — then extracts the distinct signals and ties them to a customer record.

Sales calls become structured feedback, in the same pipeline as everything else.

Upload a transcript →See Feedback →

— How it connects —

From raw transcript to customer record.

Four steps, the same pipeline as every other source.

01

Upload the file.

Paste, upload .txt or .md, or pull from Google Drive.

Source · upload

spacetour-discovery.txtTXT

Pasted transcriptPaste

Q1 call notesDrive

02

Auto-detection runs.

Parsers cover Otter, Fireflies (SRT/VTT), Whisper (TXT/SRT/VTT/TSV/JSON), Grain, Google Meet Gemini and plain text. Title, date, customer name, company, email, plan, revenue band and transcript type are extracted from headers, speaker patterns, or the filename.

Detected

Maya OkaforSpeaker

spacetour.aiCompany

Otter exportType

03

Multi-signal extraction.

One call mentions billing, onboarding and an integration bug — three distinct signals, not one blurry "call notes" entry.

1 call → 3 signals

Billing band confusingBug

Onboarding too slowImprovement

Calendar sync requestFeature

04

Customer record created.

Even a zero-signal context call still creates the customer record. Your CRM-of-voice stays complete.

Record

spacetour.ai

Maya Okafor · Enterprise · 3 signals

— What you get —

What the integration gives you.

Speakers and company auto-detected.

Drop the file in, no metadata entry. Otter, Gemini and "Meeting with X" patterns all recognised.

Sixteen-language support.

Non-English transcripts translate before classification, so a Japanese sales call clusters with English customer feedback under one theme.

Content-hash deduplication.

Re-uploading the same transcript doesn't double-count. SHA-256 hash scoped per account.

— The proof —

Text minimum 50 characters, maximum 500 KB; title 1–500 chars. Each transcript becomes background-segmented into multiple feedback rows tagged source=‘transcript’.

— Questions —

Asked and answered.

Which transcript formats does Circuit handle?

Otter, Fireflies (SRT/VTT), Whisper (TXT/SRT/VTT/TSV/JSON), Grain, Google Meet Gemini, plus generic .txt and .md.

How are speakers and company detected?

Pattern-matched from the transcript’s own headers and filename — "Meeting with [Company]", Otter-style speaker labels, Gemini exports, and so on. Manual override is available.

What if my transcript is in another language?

Circuit translates before classification. The cluster ends up under your existing English themes.

What if I upload the same transcript twice?

Deduped via SHA-256 content hash scoped to your account. The second upload doesn’t ingest.

Stop reading transcripts. Read priorities.

Upload a transcript →See Feedback →

Related

Slack·CSV·Manual·All integrations

Part of Circuit’s autonomous product intelligence stack — see the full picture.