Working with Priorities
Priorities are groups of similar feedback, ranked by importance. There is no artificial cap on priorities. More feedback creates more priorities.
How Priorities Are Created
- Assess — Each feedback item is assessed for meaning
- Group — Similar feedback is combined automatically
- Score — Importance metrics are calculated across six dimensions
- Rank — Priorities sort by your chosen focus
Website-Aware Classification
Connect your website and Circuit classifies feedback in your product's language. Urgency levels and category themes use your domain terminology instead of generic labels. Circuit picks this up automatically when you sign up: your email domain is used to find your website and scrape context in the background. To change or add a URL manually, go to Settings → Account → Your product.
Type Corrections
If a priority's type is wrong, correct it. Circuit remembers the correction and applies it to future feedback. Even when new feedback arrives on the same theme, the corrected type sticks.
Priority Engine
Each priority is scored across six dimensions. Use the dropdown at the top of the Priorities page to sort by the one that matters most right now.
| Focus | Best For | Types |
|---|---|---|
| User Growth | What most users want | All |
| Revenue Growth | Enterprise needs | All |
| Retention Risks | What's hurting churn | Improvement, Bug |
| Delighters | Enhance what works | Praise |
| Bug Fixes & Quality | Critical issues first | Bug, Improvement |
| New Features | Roadmap input | Feature |
Priority Indicators
| Indicator | Meaning |
|---|---|
| NEW badge | First detected within 7 days |
| ↑ arrow | Volume up >10% vs last week |
| ↓ arrow | Volume down >10% vs last week |
| Type badge | Bug, Feature, Improvement, Praise, Insight |
| Assignee badge | Team member assigned to this priority |
| Competitor mentions | Names on the card, context in the spec |
| Refresh badge | Spec is stale — new feedback has changed the scope since the spec was last generated |
Competitor Mentions
When customers mention competitors in their feedback, Circuit surfaces it on the priority card and includes context in the spec. You see which names come up, how often and whether users are comparing features or actively switching.
Filtering Priorities
- Click a type badge on any priority to filter by that type (Bug, Feature, Improvement, Praise, Insight)
- Use the Theme filter to narrow by topic area
- Use the status quick buttons (Ready / Building / Shipped / Shared) to filter by where priorities are in the pipeline
- Use Shift+⌘K / Shift+Ctrl+K for quick semantic search across feedback, priorities and specs
Batch Actions
Select multiple priorities to act on them at once. Checkboxes appear on hover.
| Action | What it does |
|---|---|
| Change status | Set Ready, Building, Shipped or Shared on all selected |
| Assign | Assign to a team member |
| Park | Defer with a reason — greyed out in the ranked list with a Parked badge |
| Export | Download as markdown — individual specs or a batch |
Parking Priorities
Park a priority to defer it without deleting it. Parked priorities remain in the ranked list but are greyed out and marked with a Parked badge. Add a freeform reason (up to 500 characters) so the team knows why.
To unpark, select the priority and choose Unpark. It returns to the active ranked list and is scored against the current feedback.
See Parking Priorities for the full guide.
Setting Your Product Focus
Go to Settings → Account to set your product focus area. This helps Circuit generate more relevant specs.
Next Step
Click any priority to see its spec and start building.
Further reading: How to prioritise a product backlog without a meeting → · The bottleneck moved →