Automations
Route feedback events to external tools automatically. Useful for urgent alert routing, pipeline notifications and team handoffs.
Setup
Go to Settings → Automations to configure.
Trigger Events
Set an automation to fire when any of the following happen:
| Event | When it fires |
|---|---|
| Feedback received | A new feedback item is imported from any source |
| Priority created | A new priority group is detected |
| Priority updated | An existing priority's rank or score changes significantly |
| Spec generated | A new spec is created for a priority |
| Feature shipped | A spec is marked as Shipped |
What You Can Do
Each automation sends an event payload to a webhook URL of your choice. Use this to:
- Post urgent feedback to a Slack channel
- Create a Jira ticket when a spec is generated
- Notify a channel in Linear when a feature ships
- Trigger a Zapier or Make workflow
Webhook Payload
Payloads are sent as POST requests with a JSON body. The structure varies by event type but always includes:
{
"event": "spec.created",
"timestamp": "2026-03-24T09:00:00Z",
"workspace_id": "ws_abc123",
"data": { ... }
}
Tips
- Use automations for high-signal events only — a webhook on every feedback item can get noisy fast
- Combine with your team's existing notification tools rather than duplicating them
- The Activity Log shows when automations fire, so you can debug from there
See Activity Log for event tracking details.