Four steps, no spreadsheet wrangling.
Drag and drop, or browse. Fifty megabytes max, ten thousand rows.
Ten import formats recognised; four with zero column-mapping at ≥85% confidence — Intercom, Zendesk, HubSpot, Typeform. (Intercom, Zendesk and HubSpot appear here as recognised CSV export sources, not native connectors.)
If the format isn’t recognised, the wizard shows the columns side by side. Map text, customer name, email, revenue band, source, company in seconds.
Watch the import live. Roll back inside the retention window if something looks wrong.
The import that keeps your data clean.
Four — Intercom, Zendesk, HubSpot, Typeform — auto-skip mapping at ≥85% confidence. The rest map in a few clicks.
The same complaint from a CSV, Slack and the widget becomes one signal — re-imports never inflate your priorities.
Cells starting with =, +, -, @ are prefixed with an apostrophe — formula-injection from a malicious CSV doesn’t reach your data.
Up to 10,000 rows per file, 50 MB max, with one-hour job TTL and a 5,000-request hourly rate limit. Imports are undoable inside the retention window.
Asked and answered.
Ten in total — Intercom, Zendesk, HubSpot, Typeform and others recognised on required headers. The four named above auto-skip mapping when the detector hits 85% confidence.
Text is required. Optional: customer name, customer email, revenue band, source, SKU, first name, surname, company. Map what you have.
Fifty megabytes per file, ten thousand rows. The job stays live for an hour; the rate limit is five thousand rows per hour per account.
Cells starting with =, +, -, @ are prefixed with an apostrophe before storage. Standard CSV-injection protection.
Yes — inside the retention window. One click rolls back the whole batch.