Integration · Feedback in

In-product surveys, in the same pipeline.

Five formats, four templates, a cadence engine. Responses land alongside Slack, transcripts and CSV imports — not in a separate dashboard nobody opens.

Surveys whose responses shape the roadmap, not just a report.

Create a survey →See Surveys →

— How it connects —

From a surface to a ranked signal.

Four steps, one snippet — then every answer runs the same pipeline.

01

Pick a format.

Bubble, Embed, Banner, Thumbs or Trigger. Match the format to the surface.

5 formats

Bubble · corner FABSurface

Banner · top barSurface

Trigger · modalSurface

02

Pick a template.

Open, NPS, CES or PMF. Each ships with a recommended question, scale and cadence.

4 templates

NPS · 0–100–10

CES · effort1–7

PMF · disappointment1–3

03

Install the snippet.

One API key per account. Drop the script tag, attach the surface ID. Inline and Thumbs formats need a DOM placeholder.

1 API key · per account

<script src="cdn.withcircuit.com/s.js">

data-surface="onboarding-checkout"

04

Watch responses cluster with everything else.

Each answer is attributed to its customer, clustered into a theme, and ranked alongside every other signal.

Survey → 1 signal

“Wish I could pre-book the window seat”

maya@spacetour.ai · EmbedFeature

— What you get —

More than a widget.

Six cadence rules.

Minimum maturity, cool-downs, lifetime caps, cross-survey quiet period. Tuned per template — you decide how often to ask.

Responses in the same pipeline.

Survey answers cluster with Slack, transcripts and the rest — no separate analytics silo.

Brand-matched out of the box.

Four presets (Ink, Clay, Greige, Forest) or custom hex. Auto-contrast keeps text readable.

— The proof —

Built, not bolted on.

One PBKDF2-hashed API key per account, displayed once at creation. Five formats, four templates, full cadence engine.

— Questions —

Asked and answered.

How is this different from a standalone survey tool?

Standalone tools end at the dashboard. Circuit’s surveys land in the same ranked pipeline as every other customer signal — Slack, transcripts, CSV imports, Reddit. The response shapes the roadmap, not just a report.

What templates ship today?

Four — Open, NPS, CES and PMF. Each with a recommended question, scale and cadence — customisable per template.

What formats are available?

Five: Bubble (corner FAB), Embed (inline), Banner (top or bottom bar), Thumbs (up/down), Trigger (full-screen modal).

What does the cadence engine do?

Decides whether to show a customer a survey based on six rules: minimum maturity, cool-down after response, wait after dismissal, wait after silent impression, lifetime ask cap, and cross-survey quiet period.

How secure is the API key?

Generated server-side, PBKDF2-HMAC-SHA256 hashed, displayed once at creation. One key per account.

Ask better. Ask less often. Use it all.

Create a survey →See Surveys →

— Related —

Slack · Reddit · Manual · All integrations

Part of Circuit’s autonomous product intelligence stack — see the full picture.